Effective communication is crucial in the workplace for promoting understanding, building relationships, and problem-solving. Without effective communication, misunderstandings, conflicts, and missed opportunities can occur, which can negatively impact productivity and morale. Therefore, it is important for individuals and organizations to prioritize communication skills and ensure that they are effectively communicating with their colleagues, supervisors, and clients.

Objectives:

1. Understand how behavioral styles affect communication;

2. Develop greater self-awareness of their own communication style and the affect it has on their results;

3. Structure messages for the most impact when communicating with low context cultures;

4. Get better team results through clear and effective communication.

Key Learning Points:

• 4-part communication model;

• DiSC communication preferences;

• Building rapport and trust;

• Applying a "positive no".

Target Groups:

Anybody for whom communication is an important part of their work.

Agenda:

• Ice breaker and guidelines: Establish group rapport, create a safe learning environment and get the group focused on communication;

• Analyzing the strengths and challenges of the four DiSC behavioral styles: Understand how people’s behavioral style affects their communication preferences and identify best practices to adapt your messages to different styles;

• Communicating effectively at work: Communicate more effectively with team members and clients who have different communication styles and priorities than your own;

• Creating complete communication using 4-Part model: Frame, Advocate, Illustrate & Inquire - create complete and effective communication for different situations and communication preferences;

• Applying the learning to the workplace: Create individual action plans to take learning back to work.

Trainer info:

Mr. John Dorris

Global Leadership and Teaming Consultant

John is a leadership and globalization consultant of Sino Associates with more than 22 years of training, coaching, and facilitation experience in Asia, including 20 years of leadership development experience in China. John has developed tens of thousands of professionals in leadership practices across Asia and North America with a focus on Global Leadership and coaching leaders transitioning to new roles.

John is certified in 12 standard cross-cultural tools including assessments and training courses covering all major academic and business settings. His signature workshop on Diversity and Inclusion has been highly praised by fortune 100 companies, embassies and consulates across Asia.

His Global Leadership courses prepare leaders to create impact and drive results on international teams and leverage proprietary tools such as Sino’s VAE and 3A. He has worked with supervisor to executive level leaders from every corner of the world to be more effective and strategic in multinational organizations.

John brings a wealth of knowledge to his clients through his rich international background having lived and worked in nine countries. Beyond to providing services to corporate clients, John has served as an APEC speaker on global balance in business.